Privacy Policy

Welcome to Gardeners Teddington. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect various types of information to provide and improve our services to you.

Personal Identification Information: Name, email address, phone number, and mailing address.
Non-Personal Identification Information: Browser type, operating system, and browsing habits.
Payment Information: Credit card details and billing information.

How We Collect Information

Information is collected through various methods, including:

When you provide it directly to us.
Automatically through your use of our website.
From third-party sources.

Use of Your Information

We use the collected information for the following purposes:

To Provide Services: Deliver the services you request, such as garden maintenance and landscaping.
To Improve User Experience: Enhance our website and services based on your feedback and usage patterns.
Marketing and Promotions: Inform you about new services, special offers, and updates.
Transactional Purposes: Process payments and manage billing.

Legal Basis for Processing

We process your information based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: Processing is necessary for a contract we have with you.
Legal Obligations: Compliance with the law.

Sharing Your Information

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties except in the following cases:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
Legal Requirements: When required by law, such as to comply with a subpoena or similar legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Secure servers and encryption.
Regular security audits.
Access controls to restrict who can access your information.

However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: The right to request copies of your personal data.
Correction: The right to request correction of any inaccurate or incomplete information.
Deletion: The right to request the deletion of your personal data under certain circumstances.
Objection: The right to object to the processing of your personal data.
Data Portability: The right to request the transfer of your personal data to another party.

To exercise these rights, please contact us through the appropriate channels as outlined in our policies.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

Please review this Privacy Policy periodically for any updates or changes.

Effective Date

This Privacy Policy is effective as of April 27, 2024.